Below are described three ways to check your security code.
On each security seal you will find a QR (Quick Response) code - the square pattern as shown on the right.
The QR code on every label is different. Each is world wide unique to the single item to which it is attached.
To check authenticity, all you need to do is point your Smartphone camera at the QR code.
Depending on the age and type of your phone and how it has been configured, one of the following will happen.
Once you scan the QR code, the "Lookup: Page 1" shown on the right will appear.
The page is asking you to confirm whether you have, or are about to, purchase the item.
The normal response would be to tap the orange 'Yes' button. It is very important that you select the correct option. If you are just 'trying out' your scanner in a shop and are not purchasing the item, then you must tap 'No'.
It is equally important to tap the 'Yes' button if appropriate. That action confirms
that you have purchased the item. The system will then record the item as 'sold'.
You will then see the "Lookup: Page 2" shown on the right.
If Page 2 shows the exact details of your product then you know it is genuine.
If you are shown some warning message, or if the details of your product do not match the description,
there is a problem and you must follow the instructions on the screen.
The item you have is suspect and needs to be investigated.
See samples of warning messages on the next page.
You may well decide to not buy the item, but we would be grateful, for the benefit of other purchasers,
that you still fill in the Contact Us form,
so we can investigate and take the matter further.
Tap the Contact Us button, fill in your details as well as where you purchased
or checked the item, and we will get back to you as quickly as we can - typically within 24-48 hours,
though often it may be much quicker.
Lookup: Page 1
Lookup: Page 2
QR Code Sample
Scan the QR code above with your Smartphone
or
Click on the image above to simulate a Smartphone scan of the QR code.
If you do not have a Smartphone or are unable to scan the QR code, then this section describes how to check authenticity using our web site.
On each security seal you will find two numbers as well as the QR (Quick Response) code described in the earlier section.
The pair of codes on every label is world wide unique to the single item to which it is attached.
To check authenticity, you must go to the web site as printed on the seal (444‑444‑444.net) and there key in the two codes shown on your label
and click on the 'Go to' button.
You will see the "Lookup: Page 1" shown on the right.
The page is asking you to confirm whether you have, or are about to, purchase the item.
The normal response would be to tap the orange 'Yes' button. It is very important that you select the correct option. If you are just trying out the system and are not purchasing the item, then you must tap 'No'.
It is equally important to tap the 'Yes' button if appropriate. That action confirms
that you have purchased the item. The system will then record the item as 'sold'.
You will then see the "Lookup: Page 2" shown on the right.
If Page 2 shows the exact details of your product then you know it is genuine.
If you are shown some warning message, or if the details of your product do not match the description,
there is a problem and you must follow the instructions on the screen.
The item you have is suspect and needs to be investigated.
See samples of warning messages on the next page.
You may well decide to not buy the item, but we would be grateful, for the benefit of other purchasers,
that you still fill in the Contact Us form,
so we can investigate and take the matter further.
Tap the Contact Us button, fill in your details as well as where you purchased
or checked the item, and we will get back to you as quickly as we can - typically within 24-48 hours,
though often it may be much quicker.
Lookup: Page 1
Lookup: Page 2
QR Code Sample
Scan the QR code above with your Smartphone
or
Click on the image above to simulate a Smartphone scan of the QR code.
You can also check a code-pair by email.
Please note: When you submit an email check, the system will automatically set the item to a status of 'Sold'. So please only do this if in fact you have purchased the item.
The pair of codes on every label is world wide unique to the single item to which it is attached.
Open your email client and set the To address to 444@tmwia.com
On each security seal you will find two numbers: a long one and a shorter one.
Type the long code (always 13 digits) into the Subject line of the email.
Type the shorter number into the body of the email.
For both numbers you may include the spaces or omit them - as you wish.
Send the email and shortly thereafter you will receive back a response email with the results of your enquiry.
See on the right for an example.
If the details in the email match your product then you know it is genuine.
If you are shown some warning message, or if the details of your product do not match the description, there is a problem and you must get in touch with us.
The item you have is suspect and needs to be investigated.
See samples of warning messages on the next page.
You may well decide to not buy the item, but we would be grateful, for the benefit of other purchasers, that you still fill in the Contact Us form, so we can investigate and take the matter further.
Tap the Contact Us button, fill in your details as well as where you purchased or checked the item, and we will get back to you as quickly as we can - typically within 24-48 hours, though often it may be much quicker.
Response Email
